Technology has changed enormously over the past couple of decades. Cars can now find their way home without a driver, people can shop online, and companies are dependent on technology, more than ever before. However, technology needs regular maintenance, just like everything else in the world. Infrastructure and systems can break, resulting in lost revenue, missed deadlines, and in the worst-case scenario, a buggy system. And that’s why we need people who can fix tech stuff.
Companies have two options when it comes to IT; engage a Managed Service Provider (MSP) or hire a team of IT experts, train them, and hope for the best. In all honesty, running an IT department is not for every business. It actually requires a lot of resources to maintain infrastructure, train the team, and pay salaries.
MSPs, on the other hand, are designed to fit in any budget. Think of them as off-site IT departments which can monitor, fix, and upgrade systems 24/7/365. Most of them work remotely, but they should show up on-site for scheduled maintenance and strategy meetings.
We cover MSPs in detail on this blog. Here are some of the things you will find inside.
A closer look at MSPs
MSPs are not created equal. Some of them specialize in hardware, others deal with software, and the rest are all-rounders. For a non-technical person, all the tech jargon can be quite intimidating. But don’t worry, we cover everything you need to know about MSPs and how to find a good fit.
Still, some service providers don’t always stick to their promises. They assure you of a 20 minute response time, and they don’t deliver. Others may be good, but they don’t offer services around the clock. But we all know hackers don’t limit their activity to work hours. That’s why you need a pair of expert eyes monitoring your systems 24 hours a day, every day.
==How IT has changed some industries==
Some industries have benefited from the tech revolution more than others. Transport, for example, boasts of several key developments. Autonomous vehicles, electric cars, and taxi-hailing apps are examples of tech-based innovation in the automotive industry.
The gaming sector has also advantaged from technology. Online casinos, for example, have been a great hit with players and operators alike, partly because of the convenience they bring. Bettors can play from the comfort of their homes, and operators get to save on operational costs.